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Transparent Peer Review By Scholar9

AI in Mobile Banking: Ethical Challenges and Opportunities

Abstract

The integration of artificial intelligence in mobile banking represents a significant evolution in the financial industry, transforming service delivery while presenting complex ethical considerations. Mobile banking platforms enhanced by AI technologies offer unprecedented opportunities for financial inclusion, particularly in underserved markets where traditional banking models have proven inefficient. These technologies enable streamlined onboarding, personalized services, and alternative credit assessment methods that expand access to formal financial systems. However, this advancement brings critical ethical challenges including privacy concerns related to extensive data collection, algorithmic biases that may perpetuate discrimination, and transparency issues stemming from complex "black box" decision processes. The geographic variations in implementation and regulatory approaches further complicate the landscape, with notable differences between developed and emerging markets. Successfully navigating these challenges requires comprehensive ethical frameworks that incorporate diverse stakeholder perspectives, explicitly address regional differences, and balance innovation with responsible governance to ensure that AI-powered mobile banking fulfills its potential as a tool for economic empowerment and financial democratization.

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Balachandar Paulraj Reviewer

badge Review Request Accepted

Balachandar Paulraj Reviewer

badge Approved

Relevance and Originality

Methodology

Validity & Reliability

Clarity and Structure

Results and Analysis

Relevance and Originality

This research offers a compelling examination of how artificial intelligence is redefining mobile banking, particularly in expanding access to underserved populations. By highlighting both the benefits of AI—such as alternative credit scoring and personalized financial tools—and its ethical challenges, the article positions itself at the intersection of innovation and social responsibility. Its focus on regional disparities and governance considerations elevates the originality of the discussion, making it highly relevant in the current era of digital finance transformation and algorithmic decision-making. The contribution is valuable to conversations around aiinclusion ethicalfinance mobilebankingdevelopment.

Methodology

The article suggests a thoughtful and likely interdisciplinary approach, blending technological analysis with ethical inquiry and geographic contextualization. Topics like credit assessment mechanisms, onboarding technologies, and regional regulatory gaps imply a layered methodology. However, the research would benefit from more detailed articulation of how data was gathered and analyzed—whether through qualitative case studies, cross-country comparisons, or expert interviews. Clarifying this would not only enhance transparency but also strengthen the credibility of its insights aiassessment comparativeethics mobilefintechanalysis.

Validity & Reliability

The conclusions are well-aligned with the current trends in AI-driven banking, particularly in regions where traditional systems fall short. The concerns around data privacy, algorithmic fairness, and transparency are well-grounded and consistent with ongoing industry debates. However, without explicit empirical validation or real-world testing, the generalizability of the proposed ethical frameworks may be limited. Including concrete examples or pilot implementations could significantly enhance the reliability of the findings and reinforce the practical relevance of the ethical recommendations responsibleai biasrisks dataprivacyconcerns.

Clarity and Structure

The article is clear, well-structured, and maintains a logical progression from the opportunities of AI integration to the ethical and governance dilemmas it introduces. The narrative is coherent, avoiding jargon while still engaging with technical complexity. Discussions on regional regulatory diversity and stakeholder involvement are presented with clarity, though additional segmentation or subheadings might improve accessibility, particularly for non-specialist readers. Overall, the writing reflects strong organization and effectively communicates both urgency and nuance aiinbanking clarityofargument financialgovernance.

Result Analysis

The study offers a thorough interpretation of AI’s potential and pitfalls in mobile banking, drawing meaningful links between ethical foresight and financial inclusion outcomes. The emphasis on multi-stakeholder frameworks and regional sensitivity lends weight to its proposals and aligns with global calls for equity in digital finance adoption aiimpact ethicaldesign inclusivefinancesolutions.

IJ Publication Publisher

Respected Sir,

Thank you for your thoughtful and detailed evaluation. We value your acknowledgment of the article’s contribution to aiinclusion and ethicalfinance, particularly its focus on mobilebankingdevelopment and regional disparities. Your points regarding the need for clearer methodology and empirical validation will guide us in strengthening the aiassessment and dataprivacyconcerns. We will also consider enhancing clarityofargument and financialgovernance for better reader engagement. Thank you for your constructive feedback.

Publisher

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IJ Publication

Reviewers

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Balachandar Paulraj

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Abhishek Das

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Rajkumar Kyadasu

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Arnab Kar

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Neelam Gupta

More Detail

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Paper Category

Data Science

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Journal Name

TIJER - Technix International Journal for Engineering Research

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p-ISSN

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e-ISSN

2349-9249

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