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About

Neelam Gupta Is A Dynamic And Accomplished Technology Leader With Over 15 Years Of Extensive Experience In Driving Data & AI Strategy, Business Transformation, Technical Execution, And Revenue Growth Across Global Enterprises. Based In New York, United States, She Currently Serves As The Intelligent Data Platform Practice Director At Avanade, Where She Leads Strategic Direction, Capability Building, And Execution Excellence For Data Platforms Worldwide. In Her Current Role At Avanade, Neelam Oversees A High-Performing Team Of Over 80 Engineers And Architects, Driving The Design And Implementation Of Scalable Analytics And AI Solutions. She Is Responsible For Sales Strategy, Client Engagement, Market Differentiation, Solution Architecture, Delivery Leadership, And People Development. Under Her Leadership, The Practice Surpassed Its $80M Sales Target By 10%, Through Strategic Partnerships With Key Stakeholders Including Microsoft, Databricks, And Profisee. Prior To This, Neelam Held The Role Of Director, Solution Architect – Data & Analytics At Avanade, Where She Drove Go-To-Market Initiatives And Led Strategic Data Platform Engagements. Before Joining Avanade, She Spent Over 7 Years At Microsoft, Serving In Strategic Positions Including Cloud Sales & Strategy Lead For Data & AI And Senior Cloud Solution Architect. During Her Tenure, She Played A Key Role In Developing And Executing Azure Consumption Strategies, Identifying $2B+ In Market Opportunities, And Influencing Over $150M In Quarterly Revenue Through Cloud Adoption Programs. Neelam’s Career Includes Influential Positions At Accenture And HCL Technologies, Where She Led Global Teams, Oversaw Large-Scale Delivery, And Spearheaded Innovation In Cloud, Data Architecture, And Enterprise Solutions. She Holds A Certificate From Harvard Business School (2018–2019) And Is An Industry-Certified Professional, Including Recognitions Such As Databricks Certified Data Engineer Professional And Databricks Champion. Neelam Is Recognized For Her Strong Ability To Align Technology With Business Goals, Mentor Diverse Teams, Drive Change Management, And Build Long-Term Client Relationships. She Is Also A Passionate Advocate For Data-Led Innovation And Has A Proven Track Record In Leading Digital Transformation, Enhancing Customer Experience, And Growing Revenue Streams Across Global Markets. With Deep Technical Expertise, Strategic Vision, And Exceptional Execution Skills, Neelam Continues To Make Significant Contributions To The Data & AI Ecosystem By Collaborating With C-Level Stakeholders, Internal Teams, Field Engineers, Partners, And Customers To Shape The Future Of Intelligent Data Platforms.

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Skills

Experience

Intelligent Data Platform Practice Director

Avanade

Dec-2021 to Present
Technical Lead

Accenture

Jan-2014 to Oct-2014
Cloud Sales & Strategy lead for the Data & AI Business globally

Microsoft

Oct-2014 to Nov-2021
Technical Manager

HCL Technologies Ltd

Oct-2010 to Jan-2014

Education

Harvard Business School

MBA in Leadership

Passout Year: 2019
IIT Kanpur (Indian Institute of Technology, Kanpur...

M.Sc. in Computer Science

Passout Year: 2008
Kurukshetra University

M.Sc. in Computer Science

Passout Year: 2006
Kurukshetra University

B.Sc. in Computer Science, Physics

Passout Year: 2004

Publication

  • dott image May, 2025

The Rise of AI Copilots: Redefining HumanMachine Collaboration in Knowledge Work

Having AI copilots such as GitHub Copilot, Microsoft 365 Copilot and ChatGPT in workplaces is completely changing the way we approach knowledge work. They are not only tools, but they also ...

  • dott image October, 2023

From Data Silos to Unified Intelligence: Building a Scalable Data Management Strategy

Organizations today grapple with fragmented data ecosystems—isolated silos that hamper analytics, delay decision-making, and inflate operational costs. This paper examines the evolution fr...

  • dott image February, 2023

Data-driven storytelling: How to use data to tell compelling stories and drive business outcomes

In today's data-rich landscape, the ability to distill meaning from data and effectively communicate it has become the bedrock of modern business strategy. Data storytelling, a blend of data...

  • dott image October, 2022

How inadequate data governance frameworks lead to unethical outcomes in Artificial Intelligence Systems

The increasing adoption of artificial intelligence (AI) technology in decision-making has made incredible advances, but it also has significant ethical problems. A crucial, yet often ignored...

  • dott image August, 2021

CROSS-SECTOR DATA INTEGRATION AND AI FOR PANDEMIC PREPAREDNESS AND CRISIS RESPONSE

The COVID-19 pandemic has underscored the need for powerful and well-coordinated crisis systems backed by data more than ever. Because the health, transportation, security, and communication...

Peer-Reviewed Articles

AI in Mobile Banking: Ethical Challenges and Opportunities

The integration of artificial intelligence in mobile banking represents a significant evolution in the financial industry, transforming service delivery while presenting complex ethical considerations. Mobile banking platforms enhanced by AI technologies offer unprecedented opportunities for financial inclusion, particularly in underserved markets where traditional banking models have proven inefficient. These technologies enable streamlined onboarding, personalized services, and alternative credit assessment methods that expand access to formal financial systems. However, this advancement brings critical ethical challenges including privacy concerns related to extensive data collection, algorithmic biases that may perpetuate discrimination, and transparency issues stemming from complex "black box" decision processes. The geographic variations in implementation and regulatory approaches further complicate the landscape, with notable differences between developed and emerging markets. Successfully navigating these challenges requires comprehensive ethical frameworks that incorporate diverse stakeholder perspectives, explicitly address regional differences, and balance innovation with responsible governance to ensure that AI-powered mobile banking fulfills its potential as a tool for economic empowerment and financial democratization.

Integrating Siebel Email Response for Enhanced Customer Communication Management

This article offers a detailed examination of Siebel Email Response as a unified solution for managing enterprise customer communications. It evaluates the system's technical architecture, protocol compatibility, workflow configuration features, and potential for cross-application implementation across various organizational settings. The article explains how the communication features of the platform facilitate smooth integration with common email protocols, while also accommodating advanced routing systems and flexible assignment functions. It examines the structure of the system's components, emphasizing how modular design principles improve maintenance and scalability. The aspects of workflow configuration are discussed, illustrating how automation and profile management enhance operational efficiency. Furthermore, the article demonstrates how background processing features enable the system to operate across various Siebel applications without interrupting user interfaces. By systematically analyzing these components, the article illustrates how Siebel Email Response enables efficient communication processes that correspond with organizational goals while improving customer service performance in multiple implementation scenarios.

Enhancing Media Workflows Through Human AI Collaboration: A Comprehensive Analysis

This article examines the transformative potential of human AI collaboration within media industry workflows. As digital platforms proliferate and consumer expectations evolve, media organizations face unprecedented challenges in content creation, distribution, and monetization. Rather than viewing AI as a replacement technology, the most successful implementations position artificial intelligence as a collaborative partner within human centered processes. The analysis explores how intentional integration of AI capabilities with human expertise creates more efficient and creative workflows across multiple operational domains. From automating mechanical processes to enhancing customer experiences, from informing strategic decisions to enabling innovative content development approaches, these collaborative systems leverage the complementary strengths of both technological and human contributions. The article identifies implementation considerations, explores balanced collaboration models, and examines future directions toward increasingly symbiotic media systems that combine technological efficiency with human creativity to produce more meaningful audience connections.

Projects

Jan-2016 to Present

Cloud Data Platform Architect

As a cloud data platform Architect, working on big data solution design, solution implementation, solution reviews for Partners and Cost optimization. Helping in RFP responses.
...see more
May-2014 to Present

OrgWide Reporting

Worked as a Database Development Lead and I was responsible for design, development and deployment of the all components of the product.
Jan-2013 to Present

Adhoc Reporting

Evaluated many Ad-Hoc Reporting tools for e.g. PPS,Report Builder, Power Pivot, Power View, Report Plus, Dundas and Power BI
Jun-2014 to Oct-2014

BI Practice COE (Center of Expertise )

Customer : Accenture Services Goal of the project: Provide consultancy/Architect BI Projects in Accenture services. Roles & Responsibilties : Advice Customer engagements in Requirements analysis, Envision phase, data modeling, dimension modeling, ETL design, SSAS model, reporting & Performance optimization.
...see more
Jun-2014 to Jun-2014

IDS (Insurance Data Services)

Worked as a Database Developer and I was responsible for design and development of the DB components.
Jun-2014 to Jun-2014

TFS, EPM Integration with third party project management tool

Integration of Microsoft EPM tool and TFS with third party management tool
Jan-2016 to Jul-2016

Big data and Advanced Anaytics implementation

As a lead, gathered all customer requirements, converted requirements to technical solution and helped team to implement this.

Certificates

Issued : Mar 2025
  • dott image By : Databricks
Databricks Certified Data Engineer Professional
https://credentials.databricks.com/e32792ac-6576-4cdd-a16a-01ab7c4cf267
Issued : Mar 2025
  • dott image By : Microsoft
Microsoft Certified: Fabric Data Engineer Associate
https://learn.microsoft.com/api/credentials/share/en-us/NeelamGupta-8152/8D9928268B6CB290?sharingId
Issued : Jun 2020
  • dott image By : Microsoft OpenH...
OpenHack: IoT Gateway Operations
https://www.youracclaim.com/badges/0799e9cc-6efa-4a9b-ba11-c6c91b81d55d/linked_in_profile
Issued : Jun 2019
  • dott image By : Microsoft
DP-200 Implementing an Azure Data Solution
https://www.credly.com/earner/earned/badge/a035c230-8792-4b93-9e5d-4b51c7e8ca9f
Issued : Jul 2025
  • dott image By : Databricks
Partner Training - Solutions Architect Champion
https://credentials.databricks.com/3564b3b6-c236-4786-80c7-067dfdcb9224 This is an exclusive "by invitation only" program. Databricks Champions are evangelists and leaders of success for their Unified Analytics and Machine Learning practices. They are our extended Solutions Architects family, at their best. EARNING CRITERIA Verification of 3+ Databricks projects and validation of completion of Partners Champions Program by Databricks PSA team.
...see more
Issued : Dec 2024
  • dott image By : Databricks
Databricks Certified Data Engineer Associate
https://credentials.databricks.com/4bd20cc3-c05a-43af-8508-1e6daf719ef9

Honours & Awards

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Director's Special Recognition Award
Awarded by:

Microsoft

Year: 2016
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Microsoft Architectural Excellence Award
Awarded by:

Microsoft

Year: 2015
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Microsoft Global Delivery Award
Awarded by:

Microsoft

Year: 2015
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“Live Wire" Innovator award
Awarded by:

HCL Technologies

Year: 2014
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Outstanding O2 league of extraordinary award
Awarded by:

HCL Technologies

Year: 2014
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Outstanding Performance award
Awarded by:

HCL Technologies

Year: 2013
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Outstanding Performance award
Awarded by:

HCL Technologies

Year: 2012
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Outstanding Performance award
Awarded by:

HCL Technologies

Year: 2011

Scholar9 Profile ID

S9-062025-1114958

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