About
15+ years of professional experience in IT industry which includes on Technical Leadership, Operational Management, People Management, Workload Management, Employee Relationship Management, Continuous improvement, Incident/Problem/Change Management, Financial Metrics, Compliance Management. Exposed all my experience into academic research. Looking for a senior manager or Director position where I can explore myself with the real-time experience gained from the IT industry and from PhD research.
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Skills
Experience
Senior Manager
Atos
Oct-2014 to PresentTechnical Lead
HP India
Nov-2010 to Oct-2014Operations Sr Lead specialist
IBM India Private Limited
Feb-2008 to Nov-2010Customer Support Engineer
CMS Computers
Mar-2003 to Jul-2006Technical Assistant PG-I
Videocon
Jul-1999 to Jan-2006Windows administrator
Accenture India
Jul-2007 to Feb-2008Hardware Support Engineer
Networkk solutions
Feb-2004 to Feb-2006Customer Support Engineer
KV computers
Mar-2003 to Feb-2004
Education
Publication
Assessing mathematical ability of B school students
Journal: MERC Global's International Journal of Management
Introspection of WORK-FROM-HOME in IT industry
Journal: International Journal of advanced and innovative research
A study on sampling technique to analyze the matrix organization in ITO industry
Journal: FOCUS The International Journal of Management Digest, IFIM Business School
A Pilot Study An analysis and effective implementation of matrix organization in IT outsourcing indu...
Journal: Asia Pacific journal of research
A study on ITO business and the need of matrix organization
Journal: FOCUS The International Journal of Management Digest, IFIM Business School
The possible remedies for the challenges of matrix organization system in IT outsourcing industry
Journal: The International Journal of Business and Management
The challenges of matrix organization system in IT outsourcing industry
Journal: International journal of information technology & computer sciences perspectives
Justifying the Judgmental Sampling; Matrix organization in IT outsourcing industry
Journal: GBMAS- Vidushi Journal
A comparative study between IT and Non-IT industry Matrix management perspective
Journal: Prabhandan Journal
A Digital approach: A trend analysis in data collection and challenges in ITO Industry
Journal: Journal of Applied Management- Jidnyasa
Role in Research Journals
Projects
Conference/Seminar/STTP/FDP/Symposium/Workshop
A study on sampling technique to analyze the matrix organization in the ITO industry
IFIM Business school ,
Introspection of WORK-FROM-HOME in IT industry
Krupanidhi School of Management ,
A Digital approach: A trend analysis in data collection and challenges in ITO Industry
New Horizon College of Engineering (NHCE) ,
Certificates
CCA
Citrix
Citrix certified administrator
VCP
VMWare
VMWare certified professional
ITIL V3
Certified Professional
MCSA
Microsoft
Microsoft certified system administrator (2003)
MCTS
Server 2008
MSA
Server 2012
CCNA
Cisco
Cisco certified network associate
MS windows server 2003
Brain bench
Prince2
Foundation & Practitioner
Membership
Invited Position
Honours & Awards
Best Employee award
Awarded by:HP
Year:Best Team award
Awarded by:HP
Year:Accolade Bronze Individual
Awarded by:Atos
Year:
Doctoral and Master Thesis Guided
