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About

15+ years of professional experience in IT industry which includes on Technical Leadership, Operational Management, People Management, Workload Management, Employee Relationship Management, Continuous improvement, Incident/Problem/Change Management, Financial Metrics, Compliance Management. Exposed all my experience into academic research. Looking for a senior manager or Director position where I can explore myself with the real-time experience gained from the IT industry and from PhD research.

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Skills

Experience

Senior Manager

Atos

Oct-2014 to Present
Organization
Technical Lead

HP India

Nov-2010 to Oct-2014
Operations Sr Lead specialist

IBM India Private Limited

Feb-2008 to Nov-2010
Customer Support Engineer

CMS Computers

Mar-2003 to Jul-2006
Organization
Technical Assistant PG-I

Videocon

Jul-1999 to Jan-2006
Organization
Windows administrator

Accenture India

Jul-2007 to Feb-2008
Organization
Hardware Support Engineer

Networkk solutions

Feb-2004 to Feb-2006
Organization
Customer Support Engineer

KV computers

Mar-2003 to Feb-2004

Education

JAIN University, Kochi (Deemed-to-be University)

PhD in Management

Passout Year: 2018
ESCP Business School

Advanced Diploma in Service Delivery

Passout Year: 2017

Publication

  • dott image January, 2019

Assessing mathematical ability of B school students

Journal : MERC Global's International Journal of Management

  • dott image December, 2018

Introspection of WORK-FROM-HOME in IT industry

Journal : International Journal of advanced and innovative research

  • dott image October, 2016

A study on sampling technique to analyze the matrix organization in ITO industry

Journal : FOCUS The International Journal of Management Digest, IFIM Business School

A study on ITO business and the need of matrix organization

Journal : FOCUS The International Journal of Management Digest, IFIM Business School

The challenges of matrix organization system in IT outsourcing industry

Journal : International journal of information technology & computer sciences perspectives

Conference/Seminar/STTP/FDP/Symposium/Workshop

A study on sampling technique to analyze the matrix organization in the ITO industry

Hosted By:

IFIM Business school ,

Introspection of WORK-FROM-HOME in IT industry

Hosted By:

Krupanidhi School of Management ,

A Digital approach: A trend analysis in data collection and challenges in ITO Industry

Hosted By:

New Horizon College of Engineering (NHCE) ,

Certificates

  • dott image By : Citrix
  • dott image Event : Citrix certifie...
CCA
  • dott image By : VMWare
  • dott image Event : VMWare certifie...
VCP
  • dott image Event : Certified Profe...
ITIL V3
  • dott image By : Microsoft
  • dott image Event : Microsoft certi...
MCSA
  • dott image Event : Server 2008
MCTS
  • dott image Event : Server 2012
MSA
  • dott image By : Cisco
  • dott image Event : Cisco certified...
CCNA
  • dott image By : Brain bench
MS windows server 2003
  • dott image Event : Foundation & Pr...
Prince2

Honours & Awards

dott image
Best Employee award
Awarded by:

HP

Year:
dott image
Best Team award
Awarded by:

HP

Year:
dott image
Accolade Bronze Individual
Awarded by:

Atos

Year:

Scholar9 Profile ID

S9-082024-0903375

Publication
Publication

(12)

Review Request
Article Reviewed

(0)

Citations
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(0)

Network
Network

(1)

Conferences
Conferences/Seminar

(3)