About
I am a seasoned technology professional with over 17 years of experience specializing in the PEGA, a robust technology for Business Process Management (BPM). Currently serving as a Lead Architect at Cognizant Technology Solutions, I am renowned for my expertise in designing and implementing robust, scalable solutions that transform business operations.
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Experience
Education
Maulana Abul Kalam Azad University Of Technology, West Bengal (West Be...
Bachelor of Technology in Information Technology(IT)
Passout Year: 2006Publication
Revolutionizing Appeals and Grievance Management: Digitization with PEGA AI
In the realm of healthcare administration, the management of appeals and grievances represents a critical yet complex process prone to inefficiencies, delays, and errors. Leveraging the tran...
- July, 2020
Innovations in Coordination of Benefits for Healthcare Payers: A Comprehensive Approach to Addressing Challenges
Coordination of Benefits (COB) is a critical process in the healthcare industry that ensures accurate and efficient payment of claims when patients have multiple insurance plans. Innovation...
- January, 1970
Enhancing Data Visualization: Custom Log File Generation in PEGA
High-volume applications often struggle with bulky log files, making it challenging for system architects and business teams to analyze specific scenarios. This paper proposes a solution f...
- January, 1970
PEGA Skill-Based Routing – An Intelligent Way to Maximize Operational Efficiency
In today's dynamic business landscape, organizations strive to enhance operational efficiency and customer satisfaction. Skill-based routing (SBR) has emerged as a pivotal strategy to optim...
- January, 1970
Revolutionizing Customer Interaction: Implementing Next Best Action with PEGA Voice AI
In the era of digital transformation, businesses are increasingly leveraging artificial intelligence (AI) to enhance customer experiences and operational efficiency. PEGA Voice AI is one suc...
- January, 1970
Pega AI for Adaptive/Predictive Model Development in Claims Processing: A Comprehensive Review
This research paper examines the application of Pega Artificial Intelligence (AI) in the development of adaptive models for claims processing. Claims processing is a critical function in var...
Role in Research Journals
Conference/Seminar/STTP/FDP/Symposium/Workshop
Exploring Hormones, Health, and Happiness
Transform Plus ,
United StatesCertificates
- By : PegaSystems
PEGA Senior System Architect
Honours & Awards
Globee Award for Technology
Globee
Year: 2024Global Recognition Award
Global Recognition Award
Year: 2024Indian Achiever's Award
Indian Achiever's Forum
Year: 2024Doctoral and Master Thesis Guided
B Tech
(Case Study)
Institute : Maulana Abul Kalam Azad University Of Technology, West Bengal (West Bengal University Of Technology)
Area of research: PEGA
Scholar9 Profile ID
S9-062024-2701507
Publication
(6)
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