LEGACY TO DIGITAL TRANSFORMATIONS IN P&C INSURANCE
Abstract
The Property and Casualty (P&C) insurance industry stands at a critical inflection point, transitioning from decades-old legacy systems to agile, digital-first architectures. This paper explores how modern carriers are embracing cloud-native platforms, notably Guidewire, to modernize core operations and accelerate the adoption of innovative models such as usage-based insurance (UBI). By incorporating DevOps methodologies and straight-through processing (STP) in both policy administration and claims handling, insurers are achieving faster speed-to-market, improved customer experiences, and enhanced operational efficiency. The paper presents a framework for digital transformation tailored to the specific constraints and opportunities within the P&C sector, supported by case studies and strategic insights.