Empathy, Shame, Guilt, and Narratives of Interpersonal Conflicts: Guilt-Prone People Are Better at Perspective Taking
Abstract
Both guilt and empathic perspective taking have been linked to prosocial, relationship-enhancing effects. Study 1 found that shame was linked to personal distress, whereas guilt was linked to perspective taking. In Studies 2 and 3, subjects were asked to describe a recent experience of interpersonal conflict, once from their own perspective, and once from the perspective of the other person. Guilt-prone people and guilt-dominated stories were linked to better perspective taking (measured by changes between the two versions of the story) than others. Shame had no effect. Guilt improved relationship outcomes but shame harmed them. Path analysis suggested that trait guilt-proneness leads to perspective taking, which leads to actual guilt feelings, which produces beneficial relationship outcomes. Guilt feelings may mediate the relationship-enhancing effects of empathy.