COMPLIANCE WITH THE CODE OF CONDUCT AND ETHICAL STANDARDS BY MANILA INTERNATIONAL AIRPORT AUTHORITY POLICE DEPARTMENT PERSONNEL: BASIS FOR CAPACITY BUILDING PROGRAM

Abstract

This study investigates how closely the Airport Police Department at the Manila International Airport Authority abides by its set codes of ethics. These guidelines are essential for directing the actions, judgments, and professional relationships of Airport Police Department personnel, ensuring that they carry out their jobs with the utmost integrity, transparency, and accountability. Specifically, it aims to assess the level of compliance with the Code of Ethics and conduct by Manila International Airport Police in terms of Standard Procedure and Instructions on Professionalism, Political Neutrality, Responsiveness to Exigencies and Urgent Necessities, Training, and Values Formation. The descriptive methods of research involving the collection, tabulation, analysis, and interpretation of data were used by the respondents to assess the main objectives of this research. Hence, it found out that the level of compliance with the Code of Conduct and Ethical Standards in terms of responsiveness to emergencies, and urgent needs was fully complied with, while it was only complied with in terms of political neutrality, standard procedure and instructions on professionalism, and training and values formation. However, there are some problems that arose in this study where the Airport Police Department faces challenges in adhering to procedures, demonstrating professionalism, and providing access to information, and coupled with instances of arbitrary actions that neglect individuals rights and interests. The issues highlight the need for targeted interventions to improve compliance, transparency, accountability, emergency preparedness, and employee development, fostering a culture of professionalism and integrity.