Shouvik Sanyal
"An Analysis of the Impact of Service Quality and Passenger Satisfaction on Passenger Preferences for Airlines: A Study of the Indian Avation Sector".
International Review of Management and Marketing,
vol: 6,
No. 2
Apr. 2016,
pp: ,
https://scholar9.com/publication-detail/an-analysis-of-the-impact-of-service-quality-and-p-7101
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