Mr. Srikanthudu Avancha

Srikanth Avancha. is an accomplished Technical Project Manager and Solutions Architect specializing in analytics with Verizon since 2016. His role focuses on data analytics, team leadership, and bringing impactful insights from data and building dashboards and reports. Prior to Verizon, he was a Development Manager at NCR Corporation, overseeing telecom and HR solutions in multiple regions. His career began as an Service Delivery Manager at Satyam Computer Services, managing service delivery and IT support for Fortune 500 clients , followed by a significant role at Novartis health care. Srikanth holds a Masters in Computer Applications and brings extensive experience in technical, project and program management. Srikanth A. is an accomplished Technical Program Manager and Solution Architect specializing in analytics, currently serving at Verizon in the United States, with over eight years of experience in leading data-driven solutions that transform raw data into actionable business insights. With an extensive career spanning more than two decades, he has held key positions at leading global organizations, including NCR Corporation, Novartis Healthcare, Tech Mahindra, and CIGNA Group Insurance, where he played a critical role in project management, service delivery, and enterprise application solutions. At Verizon, he leads teams in data analytics, dashboard development, and reporting, ensuring businesses derive maximum value from data insights. His tenure at NCR Corporation involved delivering cutting-edge self-service kiosk solutions across multiple regions, along with spearheading Workday Core HCM implementations. At Novartis Healthcare, he was instrumental in analyzing service requirements, managing IT staff, handling vendor management, and enhancing service levels. As a Service Delivery Manager at Mahindra Satyam Computer Services Ltd, he managed complex IT service delivery, improving profitability and efficiency through strategic cost-saving initiatives. Additionally, he played a key role as an Onsite Coordinator at CIGNA Group Insurance, strengthening service operations. Srikanth holds a Bachelor of Science degree in Computers from Acharya Nagarjuna University, equipping him with a strong foundation in IT and customer satisfaction. His expertise spans troubleshooting, service delivery management, project execution, SLA management, and vendor relations. Recognized for his ability to lead high-performing teams, he has successfully managed cross-functional teams of over 45 members, ensuring seamless project execution within deadlines. His track record includes delivering IT projects adhering to ITIL standards, achieving significant cost savings, improving profitability by 15%, and driving continuous service improvement strategies. Known for his leadership, problem-solving, and client engagement skills, he excels at managing multiple projects simultaneously, maintaining high employee and customer satisfaction, and ensuring operational excellence. His ability to work under pressure, meet stringent deadlines, and implement best practices in IT services has been instrumental in driving successful project outcomes. Srikanth’s approach to data analytics and IT service management focuses on integrating technology with business goals, optimizing workflows, and enhancing decision-making processes through insightful analytics solutions. His passion for driving innovation, improving service quality, and fostering a culture of excellence has made him a valuable asset to the organizations he has served. Throughout his career, he has demonstrated a commitment to leveraging technology to drive business transformation, ensuring enterprises remain competitive in an increasingly data-centric world. His strategic vision, combined with his technical acumen and leadership capabilities, positions him as a key influencer in the IT and analytics domain, making a lasting impact on the organizations he contributes to.

• Machine Learning
• Tableau
• SQL
• PL/SQL
• Data Analytics
• Artificial Intelligence
• SDLC
• project management
• Oracle
• Information Technology
• Program Management
• SQL Server
• Business Analysis
• Project Management
• Big Data
• Troubleshooting
• MS Project
• JIRA
• Customer Satisfaction
• Service Delivery
• Budgets
• Data analytics
• Technical Support
• Team Building
• Business Process
• Client Services
• Vendor Management
• Software Development Life Cycle (SDLC)
• Ticketing Systems
• Team Motivation
• Service-Level Agreements (SLA)
• Business Intelligence (BI)
• Workday HCM
• Workday Integrations
• workday HCM
• IT Service Management
• Reporting Solutions
• ITIL Standards
• Client Engagement
• Tableau 2023.X
• AYS
• Chameleon
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