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About

As a business operations and academic professional with extensive experience in technology, product management, and data operations, I bring a comprehensive and strategic perspective to the review board. My expertise spans a range of tools and programming languages, including Python, SQL, PowerBI, and Salesforce CRM. I have authored several publications on AI, customer service, and machine learning, reflecting my deep understanding of these fields. Currently serving as a Business Operations Associate at BlackLine, I excel in data visualization, process optimization, and cross-functional collaboration. I am committed to upholding high standards and providing insightful, constructive feedback on academic papers.

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Skills

Experience

BlackLine

Jan-2022 to Present

Amazon USA

Jun-2021 to Aug-2021

Education

University of Arizona (UA)

Masters In Management Information Systems in Information Systems

Passout Year: 2021

Publication

Enhancing Customer Service in Banking with AI: Intent Classification Using Distilbert

Nonprofits, unlike many enterprise companies, run on a very limited budget. Neither do they have strategic experience or the technical muscle to implement a successful CRM implementation. M...

First Time User Experience: Seamless Onboarding Process For Customers

The First-Time User Experience (FTUE) is a critical determinant of web and mobile application success, influencing user retention, engagement, and overall satisfaction. This paper explores ...

Role in Research Journals

Certificates

  • dott image By : University of A...
Ms in MIS Diploma

Membership

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Regular

BizOps Network

From year to

Bizops.network

Invited Position

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Business Operations Associate

BlackLine

From year 2022 to Present

www.blackline.com

Honours & Awards

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Technology Leadership Award
Awarded by:

University Of Arizona

Year: 2019

Scholar9 Profile ID

S9-072024-1101761

Publication
Publication

(2)

Citations
Citations

(0)

Network
Network

(1)

Conferences
Conferences/Seminar

(0)

Academic Identity

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