Mr. Dev Mishra

Dev Mishra is a seasoned software engineering leader and a Senior Technical Program Manager at Amazon Web Services (AWS), bringing over 18 years of experience in delivering enterprise-level digital transformation initiatives. With a strong foundation in process improvement, Dev has consistently aligned engineering solutions with business objectives, helping organizations achieve operational efficiency and scale. Throughout his career, Dev has demonstrated expertise in managing and executing large-scale CRM modernization programs, especially in Salesforce environments. At Amazon, he leads cross-functional programs that impact global operations, with a relentless focus on customer obsession, delivering measurable business outcomes, and operational excellence. He’s known for driving initiatives that improve platform scalability, compliance, performance, and security. Dev’s leadership spans building and mentoring high-performing engineering teams, both locally and globally. His work includes architectural design oversight, delivery management, and stakeholder alignment across multiple domains. He is highly skilled in Salesforce architecture, development lifecycle management, and agile methodologies. He actively participates in talent acquisition and team building, contributing to Amazon’s culture of excellence. Previously, he held leadership roles at Mercury Healthcare (WebMD Ignite), Evergy, Wells Fargo Advisors, and Humana, where he led technology implementations and process automations across healthcare, energy, and financial services domains. His strategic thinking and hands-on execution have repeatedly unlocked value for businesses through innovation and technical depth. Dev holds a Master's degree in Finance and Financial Management Services from Purdue University and a Bachelor's in Mechanical Engineering. He’s also an active participant in community engagements and has served as a judge for Globee® Awards for Technology and Achievement. Recognized with the AWSome All-Star Award in 2024, he embodies Amazon’s leadership principles including Deliver Results, Ownership, and Insist on the Highest Standards. With a demonstrated passion for large-scale program delivery, team building, and technical leadership, Dev continues to drive impactful outcomes in fast-paced, high-stakes environments.

• Salesforce.com
• Salesforce Development
• Salesforce Architecture
• CRM Modernization
• Agile Practices
• Program Management
• Technical Strategy
• Cross-functional Leadership
• Enterprise CRM
• Cloud Platforms
• AWS
• Team Mentoring
• Business Process Improvement
• Automation
• Workflow Optimization
• System Performance
• Compliance
• Security & Monitoring
• Talent Acquisition
• Stakeholder Engagement
• Product Management
• Technical Documentation
• Operational Efficiency
• Software Engineering
• Architectural Design
• Strategic Planning
• Customer Obsession
• Hiring & Recruitment
• Leadership Principles
• Scalable Solutions
• Process Automation
• Healthcare Technology
• Financial Services
• Energy Sector Solutions
• Judge - Globee Awards
• Salesforce Instance Management
• ACG Cup
• AWSome All-Star Award
• Enterprise Transformation
• Technical Review
• Roadmap Alignment
View More >>