Dev Mishra
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About
Dev Mishra is a seasoned software engineering leader and a Senior Technical Program Manager at Amazon Web Services (AWS), bringing over 18 years of experience in delivering enterprise-level digital transformation initiatives. With a strong foundation in process improvement, Dev has consistently aligned engineering solutions with business objectives, helping organizations achieve operational efficiency and scale.
Throughout his career, Dev has demonstrated expertise in managing and executing large-scale CRM modernization programs, especially in Salesforce environments. At Amazon, he leads cross-functional programs that impact global operations, with a relentless focus on customer obsession, delivering measurable business outcomes, and operational excellence. He’s known for driving initiatives that improve platform scalability, compliance, performance, and security.
Dev’s leadership spans building and mentoring high-performing engineering teams, both locally and globally. His work includes architectural design oversight, delivery management, and stakeholder alignment across multiple domains. He is highly skilled in Salesforce architecture, development lifecycle management, and agile methodologies. He actively participates in talent acquisition and team building, contributing to Amazon’s culture of excellence.
Previously, he held leadership roles at Mercury Healthcare (WebMD Ignite), Evergy, Wells Fargo Advisors, and Humana, where he led technology implementations and process automations across healthcare, energy, and financial services domains. His strategic thinking and hands-on execution have repeatedly unlocked value for businesses through innovation and technical depth.
Dev holds a Master's degree in Finance and Financial Management Services from Purdue University and a Bachelor's in Mechanical Engineering. He’s also an active participant in community engagements and has served as a judge for Globee® Awards for Technology and Achievement. Recognized with the AWSome All-Star Award in 2024, he embodies Amazon’s leadership principles including Deliver Results, Ownership, and Insist on the Highest Standards.
With a demonstrated passion for large-scale program delivery, team building, and technical leadership, Dev continues to drive impactful outcomes in fast-paced, high-stakes environments.
Skills & Expertise
Salesforce.com
Salesforce Development
Salesforce Architecture
CRM Modernization
Agile Practices
Program Management
Technical Strategy
Cross-functional Leadership
Enterprise CRM
Cloud Platforms
AWS
Team Mentoring
Business Process Improvement
Automation
Workflow Optimization
System Performance
Compliance
Security & Monitoring
Talent Acquisition
Stakeholder Engagement
Product Management
Technical Documentation
Operational Efficiency
Software Engineering
Architectural Design
Strategic Planning
Customer Obsession
Hiring & Recruitment
Leadership Principles
Scalable Solutions
Process Automation
Healthcare Technology
Financial Services
Energy Sector Solutions
Judge - Globee Awards
Salesforce Instance Management
ACG Cup
AWSome All-Star Award
Enterprise Transformation
Technical Review
Roadmap Alignment
Research Interests
Process Improvement
Operational Excellence
Digital Transformation
Automation Strategy
Healthcare IT
Technical Program Management
Enterprise CRM Implementation
Salesforce Platform Optimization
Cross-functional Program Delivery
Cloud and AWS Infrastructure
Agile Transformation
Engineering Leadership
Team Building and Mentorship
Scalable Software Solutions
Customer-centric Innovation
Energy Sector IT
Financial Technology Solutions
Talent Development
Global Operations Management
Strategic Roadmapping
Connect With Me
Experience
Sr. Technical Program Manager
- - Delivered large scale business impacting initiatives by leading a team of high performing Salesforce Developers and Administrators responsible for architecture design, development, and delivery of applications. - Review and manage architectural design reviews, technical design documents, and project requirements with team members to ensure delivery of scalable and reliable solutions. - Analyze and identify areas of improvement to the platform including limits, monitoring, security, compliance, stability, latency and performance. - Engage with cross platform business leaders to align on roadmap projects and ensure efficiencies in more complex initiatives affecting the entire Salesforce instance. - Active in hiring process and developing a high performing team by reviewing, screening, interview candidate
Senior Manager
- Leading salesforce product implementation for various healthcare facilities across US. Leading and mentoring team Implementing process improvements and automation for cost savings
Senior Manager
Senior Product Manager
Product Owner/Sr Technical Business Analyst
Technology Analyst
Consultant
Education
Mitch Daniels School of Business, Purdue University
Orissa Engineering College (OEC)
Projects
ACG Cup Case Competition
https://www.acg.org/events/acg-cupr-premier-mba-competition
The ACG Cup® is a case study competition designed to give students from leading MBA programs across the country real world experience and invaluable insights into mergers and acquisitions, investment banking, financial advisory and private equity. Each case study provides students with a unique opportunity to present valuation, capital markets and M&A strategic advice to a panel of seasoned M&A professionals from within the ACG community. The competition is carried out through a series of intra-school and regional competitions, with regional winners awarded the prestigious ACG Cup title and cash awards.
The ACG Cup Value Proposition
ACG Chapters nationwide are pleased to host ACG Cup competitions, enabling ACG members to forge closer relationships with the leading business schools in their region, introducing the next generation of business leaders to the premier M&A, corporate growth and corporate development community, Association for Corporate Growth.
Participating in the ACG Cup provides students with the unparalleled opportunity to:
Access and exposure to M&A professionals
Real-world dealmaking experience
Over $200,000 in scholarship and awards distributed annually
Resume building
Real-world financial experience
Opportunity to work as an investment banker for a week
Application of classroom studies
Hone dealmaking skills
Enhance and polish presentation, networking and team building capabilities
Awards & Achievements (1)
🏆 AWSome All-Star Award
Description
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