AC

Arunraju Chinnaraju

Doctoral Researcher at Westcliff university
📚 Doctoral (STEM) Student | AI Generalist | Business Administration & Analytics | Supply Chain & Operations | Project, Program & Product Management | PMP®| PMC™|CPM™|PSM™|PSPO™ | Ex-Deloitte | Ex-Accenture. | Redmond, Washington, United States
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S9-022025-2109733
4 Publications
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👤 About

Skills & Expertise

Artificial Intelligence Product Management Leadership Program Management Project Management ERP SAP Supply Chain Management Business Administration Business strategy Quantum Computing AI Generalist Customer Service Business strategy Quantum Computing AI Generalist Customer Service

Research Interests

No research interests added yet.

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💼 Experience

Doctoral Researcher

Westcliff university · January 2021 - Present
  • Doctorate in Business Administration (DBA) – Business Intelligence & Analytics I am currently pursuing a Doctorate in Business Administration (DBA) with a concentration in Business Intelligence and Analytics, where my research focuses on AI-driven consumer behavior trends in e-commerce. Through my work, I aim to develop scalable and ethical AI-driven strategic decision-making models that enhance business transformation and digital commerce innovation.

Platform Product Management Intern

SAP CONCUR · August 2022 - February 2023
  • Optimized API Performance Metrics for SAP Concur App Center QBR/MBR/MYR reporting accuracy & insights in App Center. Deployed API Strategy KPI Dashboard streamlining API call management and informing data-driven decisions.

Product Strategist /Product Manager Intern

Textnow · May 2022 - August 2022
  • Developed & Deployed Data-Driven Product Recommendations, directing market research and iOS feature development, yielding $4M cost savings and enhanced consumer experience, and increased customer engagement through optimized VOIP offerings.

🎓 Education

Westcliff University

Doctorate of Business Administration (DBA) in Business Administration and Management · Pursuing

University of Southern California (USC)

MS in Global Supply Chain Management · 2018

Velammal Engineering College

BE in Mechanical Engineering · 2014

🚀 Projects

BAJA SAE INDIA 2014 BY MAHINDRA
Agency Name: || May 2013 - February 2014
Funded: Yes || Amount: 50000
Design and Fabrication of ALL TERRAIN VEHICLE
DESIGN AND FABRICATION OF DUAL DRIVEN VEHICLE (AUTORICKSHAW)FOR PHYSICALLY CHALLENGED PERSONS
Agency Name: || September 2013 - April 2014
The project mainly focuses mobility for physically challenged persons either by hands or legs. Incorporation of dual steering system with a single engine is a unique feature in this vehicle.

🎤 Conferences & Seminars (1)

Design of an optimized power generation using PZT Crystals
RMK College of Engineering and Technology · Chennai, Tamil Nadu, Country · August 2013
secured 3rd place in designing the power generation concept by using PZT crystals.

🏅 Certificates & Licenses (2)

Product Manager - Software Product Management
Product School · Issued on July 2019
Project Management Professional
PMI · Issued on October 2020
Project Management Professional

🏆 Awards & Achievements (2)

🏆 International Award for Supply Chain Strategist
Awarded by: Global Recognition Awards (GRA) || Year: 2025
Description
🏆 International Achievers Award 2024-2025
Awarded by: IAFINDIA || Year: 2025
Description

👨‍🎓 Thesis Guided (1)

IMPACT OF AI-DRIVEN SHOPPING TOOLS ON CONSUMER PURCHASING BEHAVIOR ON GEN Z IN SEATTLE
Name: Arunraju Chinnaraju || Type: Traditional - Quantitative Research || Status:
Institution: Westcliff University
Artificial Intelligence, Consumer behavior, Business Strategy and Consumer psychology

Professional Memberships (1)

Project Management Institute PMI
Member: Professional || Join dt: 2020 - Present
Country: United States

✉️ Invited Position (1)

Member at International Honors Society for business students at Westcliff University for Academic excellence
Organization Name: Delta Mu Delta || Country: United States
From 2024 - Present

📚 Publications (4)

Journal: • January 2025
Abstract: The study focuses on the integration of AI and NLP in the automation of customer service, and their evolution from theory to actual implementations. Building on core principles of AI, such a...
- Artificial Intelligence Natural Language Processing Customer Service Automation Machine Learning Deep Learning Sentiment Analysis Chatbots Ethics in AI Performance Metrics Human-AI Collaboration Multimodal AI Emotional Computing Federated Learning Quantum NLP Service Quality Privacy Protection Bias Mitigation
Journal: World Journal of Advanced Research and Reviews • February 2025
The integration of Artificial Intelligence (AI) into strategic decision-making is transforming business landscapes, offering startups unprecedented opportunities to scale, optimize operations, and dri...
Artificial Intelligence; Startups
Journal: International Journal of Science and Research Archive • February 2025
Consumer segmentation and targeting are essential for precision marketing, allowing businesses to deliver personalized experiences. The article explores the transformative role of autonomous AI agents...
AI-driven segmentation; Machine learning (ML); Natural language processing (NLP); Clustering algorithms (K-means; DBSCAN); Predictive analytics; Hyper-personalization; Real-time targeting; Ethical AI in marketing
Journal: International Journal of Advanced Research in Science, Communication and Technology • February 2025
Quantum computing is transforming consumer behavior analysis and market research, introducing a paradigm shift in predictive analytics and decision intelligence. This paper presents a theoretical fram...
Quantum Computing Consumer Behavior Analysis Quantum Decision Models Predictive Analytics Market Intelligence Quantum Sentiment Analysis Quantum Cryptography Behavioral Economics Quantum Personalization
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