Transparent Peer Review By Scholar9
EFFECTS OF MOBILE MARKETING IN THE PURCHASE DECISION OF VALUE ADDED SERVICES. A CASE OF TELECOMMUNICATION INDUSTRY IN TANZANIA.
Abstract
This research paper investigates the impact of mobile marketing on value-added service (VAS) purchase decisions in Tanzania's telecommunications industry. With the ever-increasing popularity of mobile phones and the demand for VAS, mobile marketing has emerged as a critical tool for telecommunication companies to effectively engage with their customers. This paper aims to assess mobile marketing's effectiveness, analyze influencing factors of VAS purchase, and identify successful strategies that drive uptake and purchase of VAS. The research employed a quantitative approach, utilizing a structured questionnaire to collect data from 260 Telecom subscribers across Tanzania. The questionnaire covered Respondents’ VAS purchase status, mobile marketing experiences, factors influencing their purchase decisions, and the effectiveness of mobile marketing strategies. Data analysis involved descriptive statistics, and regression analysis using SPSS software. The study revealed that mobile marketing significantly influences VAS purchases, with effective strategies including clear messaging, audience segmentation, engaging content, timely delivery, and personalization. The regression analysis performed revealed that trust on the benefit of VAS communicated and Personalization have a statistical significant influence on purchase of VAS among studied factors such as data privacy concerns, ad receipt frequency, shedding light on their influence in the effectiveness of mobile marketing in driving VAS purchases.
Sandhyarani Ganipaneni Reviewer
11 Oct 2024 12:43 PM
Approved
Relevance and Originality
This research paper addresses a timely and relevant topic in the telecommunications sector, focusing on mobile marketing and its influence on value-added service (VAS) purchase decisions in Tanzania. The originality of the study lies in its specific examination of a developing market where mobile technology is rapidly advancing. By investigating how mobile marketing strategies can enhance consumer engagement and drive VAS purchases, the research contributes valuable insights to both academic literature and industry practices, particularly in regions with unique socio-economic dynamics.
Methodology
The methodology employed in this study is robust, utilizing a quantitative approach through a structured questionnaire to gather data from 260 telecom subscribers. The focus on a clear target group allows for a focused analysis of mobile marketing's effectiveness. However, the paper could benefit from additional details regarding the sampling method used to select respondents and the questionnaire's design, including how questions were formulated to ensure they capture the relevant data effectively. This information would strengthen the study's overall methodological rigor.
Validity & Reliability
The validity of the study is supported by its use of established statistical techniques, including descriptive statistics and regression analysis conducted using SPSS software. However, the paper could enhance reliability by discussing any potential biases in the data collection process, such as self-reported answers or non-response bias. Additionally, elaborating on how the study accounted for external factors that might influence VAS purchase decisions would provide a more comprehensive understanding of the results and their applicability.
Clarity and Structure
The paper is generally well-structured and communicates its findings clearly. However, incorporating headings and subheadings could enhance readability and allow for easier navigation through different sections. Additionally, a brief overview of key terms related to mobile marketing and VAS could help contextualize the research for readers who may not be familiar with the topic. Improving the flow of information through logical transitions between sections would further clarify the paper's narrative.
Result Analysis
The results presented in the study indicate a significant influence of mobile marketing on VAS purchases, with effective strategies highlighted, such as clear messaging and personalization. However, the analysis could be enriched by providing more in-depth interpretations of the regression analysis results. Discussing the implications of the findings for telecommunication companies, particularly in terms of practical applications and strategy development, would add value. Additionally, suggesting areas for future research, such as the exploration of consumer behavior trends or technological advancements in mobile marketing, could further enhance the relevance of the study's conclusions.
IJ Publication Publisher
thankyou madam
Sandhyarani Ganipaneni Reviewer