Wolters Kluwer Health, USA
155 Federal Street, Boston, Massachusetts, United States
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About Wolters Kluwer Health, USA
Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which imp ldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our over 188-year legacy and portfolio represent thousands of customers worldwide. Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. Wolters Kluwer is a global leader in professional information, software solutions, and services in the following sectors: health, tax & accounting, corporate performance & ESG, financial corporate compliance, and legal & regulatory. Wolters Kluwer, headquartered in Alphen aan den Rijn, the Netherlands, reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with advanced technology and services. The five global operating divisions serving our customers are: Health, Tax & Accounting, Corporate Performance & ESG, Financial Corporate Compliance, and Legal & Regulatory. Wolters Kluwer serves customers in over 180 countries. Learn more about Wolters Kluwer in these locations: Belgium, Germany, Hungary, India, Italy, Poland and Romania.Wolters Kluwer is a leading provider of ESG software solutions that help companies streamline reporting processes, manage risks, and meet regulatory requirements. With a comprehensive suite of tools and services, including real-time data analysis, customizable reporting templates, and expert guidance, Wolters Kluwer allows companies to stay current with the latest ESG standards and regulations. Wolters Kluwer provides expert services and solutions to help financial services and corporate professionals maintain ongoing compliance requirements, increase efficiency and produce better business outcomes. The portfolio provides a wide range of technology-enabled lending, regulatory and investment compliance solutions, corporate services, and legal entity compliance solutions Wolters Kluwer enables legal and compliance professionals to improve productivity and performance, mitigate risk, and solve complex problems with confidence. With expert information enriched with advanced technologies, we help professionals thrive in the complex and changing areas of legal and regulatory compliance. In the moments that matter most, professionals turn to us to serve their clients, and as they create more successful and sustainable businesses. Together, we support more transparent, just, and safe societies around the world. Global Business Services Wolters Kluwer Global Business Services (GBS) is responsible for improving the quality and performance of the internal technology infrastructure, while driving global financial and operational excellence programs. GBS enables businesses to focus on delivering customer outcomes while providing expertise, streamlined operating standards, enhanced IT systems and security, and a strengthened core to support Wolters Kluwer’s digital transformation across technology, accounting, sourcing, procurement, and events management. Digital eXperience Group The Wolters Kluwer Digital eXperience Group (DXG), formerly Global Platform Organization, co-creates state-of-the-art digital solutions with our businesses around the world. The DXG mandate is to grow revenue in the company’s digital products through innovation in, and adoption of, advanced technologies and tools to meet and further anticipate customer needs. The group drives innovation in Wolters Kluwer through its user experience center of excellence, focused on customer-centric product development, and its artificial intelligence center of excellence, applying cutting-edge technologies for the next generation of expert solutions. Global Growth Markets The Wolters Kluwer Global Growth Markets (GGM) group, formerly Emerging & Developing Markets, accelerates the company’s strategic presence in fast-growing geographies, particularly India, China, and Brazil. GGM’s mission is to service professionals in these markets with global expert solutions that combine deep domain knowledge and local expertise with specialized technology. Corporate Office The Wolters Kluwer Corporate Office sets the global strategic direction for the company and ensures good corporate governance. Its mission is to support and provide an enabling business and operating environment to help realize our strategy to deliver impact to our customers, employees, investors, and society at large. Wolters Kluwer provides trusted clinical technology and evidence-based solutions that engage clinicians, patients, researchers, students, and the next generation of healthcare providers. With a focus on clinical effectiveness, research and learning, safety and surveillance, and interoperability and data intelligence, our proven solutions drive effective decision-making and consistent outcomes across the continuum of care. Wolters Kluwer fuels global commerce by enabling professionals in tax and accounting firms, governing authorities, and businesses of all sizes to grow, manage and protect their business and their clients’ businesses. Expert solutions – in compliance, collaboration, internal and external audit management, corporate performance management and firm management – integrate deep domain knowledge with workflows to ensure compliance, improved productivity, effective management, and strengthened client relationships. Our three-year strategy, Elevate Our Value, extends the successful roadmap we put in place three years ago and strengthens our focus on cloud-based expert solutions. In 2022 we launched our new three-year strategy, Elevate Our Value, designed to accelerate expert solutions, expand our reach and evolve core capabilities. Working alongside our customers, we will continue to apply advanced technologies to address complex problems in society. The three strategic priorities for 2022-2024 are: Our strategic approach offers opportunities and value - important criteria for our investors. In this aspect, we are - as always - strongly committed to delivering returns to our shareholders. The customers we serve continue to be centrally important inspiration for our strategy. Their future is also the story of the future of society at large. We can derive real pride in our work simply by recognizing how we contribute to making a difference every day. The foundation laid over the past many years has driven improved organic growth and operating margins and helped us navigate the challenge of the global pandemic. While we were briefly diverted from our financial trajectory in 2020 due to the pandemic, the recovery seen in 2021 allowed us to meet nearly all of the financial goals set for the most recent strategic plan (2019-2021). We grew expert solutions from 49% of total revenues in 2018 to 55% of total revenues in 2021, primarily through organic growth. The acquisitions of CGE, XCM, Vanguard, and eOriginal, and the divestment of several non-core assets also helped increase our focus on expert solutions. We made progress on enriching several of our information products and are now starting to launch the early results of that effort. We also made progress on our third goal, which was to drive operational agility, by completing several major internal projects, such as the introduction of a modernized global HR system in 2019, the consolidation of 280 customer-facing websites into a single global site in 2021, and the implementation of CCH Tagetik as our new corporate performance management tool in 2021. ...view more