Abstract
Manufacturing operations rely heavily on external sources and supply chain (SC) networks, making them susceptible to material and operational risks. In response, manufacturers are investigating innovative strategies to enhance their adaptability and strengthen the resilience and viability of their value-creation systems. This shift has prompted an increased focus on integrating inherent adaptability while maintaining profitability and efficiency. Although indicators such as Time-to-Recover (TTR) and Time-to-Survive (TTS) are commonly employed to assess SC capabilities, the literature suggests that scholars and practitioners give less consideration to the internal factors of Mass Customization (MC) manufacturers and their influence on mitigating SC disruptions, particularly the Time-to-Adapt (TTA) indicator in manufacturing. This study utilizes a case study approach, complemented by a mathematical model, to analyze the role of TTA as a key internal controllable indicator within MC manufacturers and as an external controllable indicator for suppliers. The findings indicate that manufacturers can employ the TTA indicator to measure the adaptation period and enhance their adaptive capabilities. Moreover, it enables manufacturers to optimize profits by selecting viable production options in response to resource shortages.
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