Abstract
Service Level agreement has given a new idea about the business where two organizations can work together on the based on some contract. The bepet which is an Energy company want to sign an agreement with IT department which can make Bepet services better for the customer and IT Company tries to fulfill all the requirements of Bepet. SOA is an IT Control policies follows in institution. The main concept of SOA is to provide services on SOA Governance from beginning to the end. There are many steps to complete the service level agreement which is needed for one organization and it starts from Service Broker which want to take services from the administration and send request and details about the service to the organizations. SOA supervisor which is main body of the service level agreement consult with SOA registry to send all the details about the service because they have establish the monitoring system.