Role of ICT in Reverse Logistics: An Analytical Approach

Abstract

Although there is no generation of revenue for the organization in the reverse logistics operation, but market analysis does not allow this be ignored. ICT has been used in RL operation and penetrated into it with entropy. DSS, EDI/XML(Electronic Data interchange / Extended Markup Language) ,NCT(Network Communication Technology) RFID,HTML etc are the components which are governing and controlling different phases of RL. This paper highlights certain specific domain where Information and Communication Technology and Network and Communication Technology are used optimally. Authors also propose two distinguish working model to reduce cost and generation of revenue in RL.