Go Back Research Article January, 2025

Optimizing Patient Care and Data Interoperability with Cloud Enabled Generative Artificial Intelligence in Healthcare Customer Relationship Management

Abstract

The integration of cloud-enabled generative artificial intelligence (AI) into healthcare customer relationship management (CRM) is transforming patient care and data interoperability. This paper explores the impact of generative AI technologies in optimizing healthcare workflows, enhancing patient engagement, and enabling seamless data sharing across platforms. Through a detailed review of literature, the study highlights key advancements in generative AI for healthcare and proposes frameworks for effective implementation in CRM systems.

Keywords

Healthcare CRM Generative AI Cloud Computing Patient Care
Document Preview
Download PDF
Details
Volume 5
Issue 1
Pages 1-6
ISSN 8294-5173