Bridging the Gap: How Students Perceive AI Tools in Management Education

Abstract

The use of AI tools particularly ChatGPT, has significantly altered management education by enhancing accessibility, customizing instruction, and raising student interest. This study shows how management students view and using AI tools, emphasizing their benefits, drawbacks, and implications for academic performance. Even while ChatGPT and other AI technologies facilitate self directed learning, goal setting and problem solving, concerns about academic integrity, technological dependence, data privacy, and fragmented learning experiences still exist. The study examines usage patterns, satisfaction levels, ethical concerns, and how AI competency affects boosting benefits by analyzing inputs from students. The findings emphasize how crucial it is to integrate AI tools in education in a balanced way to address ethical concerns and foster critical thinking and all encompassing learning outcomes. In order to prepare students for professions in a technologically advanced world, recommendations are made to educators and legislators for creating curricula that successfully use AI tools.