An Analysis of Occupational Stress and Resilience in BEVCO’s Salesforce

Abstract

Workplace stress has become a significant concern affecting employee productivity and mental health across organisations. This study focuses on understanding how employees at the Kerala State Beverages Corporation (BEVCO) manage occupational stress and effectiveness of their coping strategies. The study aims to identify major stressors and examine coping mechanisms adopted by employees. Data were collected through structured questionnaires administered to 50 employees from various departments. The results indicated that conflicts with coworkers, a heavy workload, deadline pressure, a lack of resources, and a poor work-life balance were the main causes of stress. Employees predominantly relied on taking breaks and other leisure activities to cope with stress. This study concludes that coping strategies had become an important element for the employees to beat stress through coping mechanisms like stress reduction sources, flexible work schedule and team building activities that could further enhance employee wellbeing and efficiency.