S. Maragathasundari
"A bulk arrival queueing model of three stages of service with different vacation policies, service interruption and delay time".
American International Journal of Research in Science, Technology, Engineering & Mathematics,
vol: 11,
No. 1
Jan. 2015,
pp: 52-56,
https://scholar9.com/publication-detail/a-bulk-arrival-queueing-model-of-three-stages-of-s-18229
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