About
I am an MBA Business Analytics candidate with a CGPA of 7.6 from VISTAS, Chennai. I have hands-on internship experience in healthcare quality analytics, KPI reporting, and Power BI dashboard development. I am proficient in SQL, Python (pandas, NumPy), and Excel, and skilled in SERVQUAL gap analysis, use case development, and Agile project tracking using JIRA and Confluence.
Skills & Expertise
Power BI
Tableau
Excel
Pivot Tables
VLOOKUP
Power Query
Conditional Formatting
SQL
Python
pandas
NumPy
R
Requirements Gathering
BRD Writing
Use Case Development
Gap Analysis
KPI Design & Tracking
MIS Reporting
Stakeholder Management
Data Governance
SERVQUAL
Agile/Scrum
JIRA
Confluence
Descriptive Analytics
Regression
Forecasting
Variance & Trend Analysis
Time-Motion Studies
Research Interests
No research interests added yet.
Connect With Me
Experience
Business Analyst Intern - Quality Department
Gathered requirements from clinical and administrative stakeholders; produced BRD outlining OPD process improvement scope, KPIs, and acceptance criteria. Mapped OPD patient flow across 5+ departments; identified 3 bottlenecks causing wait times exceeding 45 minutes and built Power BI dashboards for real-time KPI tracking. Conducted SERVQUAL gap analysis on 150+ patient surveys; automated MIS reporting via Python (pandas) & Excel, reducing manual effort by ~30%.
Education
VISTAS, Chennai
Achariya Arts and Science College, Puducherry
Projects
OPD Waiting Time & Patient Satisfaction Analysis
Cleaned and analysed 200+ OPD patient records via time-motion study; applied regression modelling to identify key dissatisfaction drivers — recommendations adopted in Q1 2025 quality improvement plan. Delivered interactive Power BI report with drill-through filters (department, day, category); received distinction-level feedback from faculty panel of 5 evaluators.
Certificates & Licenses (1)
Marketing Management II
Score: 65%
Awards & Achievements (2)
🏆 Team Coordinator - ABL 2024
🏆 Team Coordinator - TYCOON 2025
Professional Memberships (1)
School of Engineering & Technology, Vels Institute of Science, Technology & Advanced Studies (VISTAS)
Country: India
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