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About
Sukumar Bisetty is a highly experienced IT professional with 18 years in design, development, maintenance, and production support of applications, specializing in AS400 development, SAP MM functional analysis, SAP Ariba consulting, and Celonis analysis. His expertise spans various industry domains including Retail, Healthcare, Manufacturing, Finance, Logistics, and Wholesale. Bisetty has a proven track record of successfully implementing and supporting SAP systems, particularly in the MM (Materials Management) module, and has also worked extensively with AS400 legacy systems. He possesses deep knowledge of the full software development lifecycle (SDLC), from requirements gathering and gap analysis to configuration, testing, implementation, and post-implementation support. His SAP skills include configuring purchasing documents (RFQs, contracts, purchase orders), setting up release procedures, managing master data (material and vendor), configuring pricing and output determination, and integrating MM with SD and FI modules. He is proficient in using SAP Solution Manager for configuration management and transport request tracking. Bisetty has experience in preparing blueprint documents for SAP implementations in validated environments (FDA regulated), utilizing RICEF methodology to create user requirement specifications (URS) and functional specifications (FS). He is adept at resolving functional issues using tools like JIRA/QC and maintaining documentation in Confluence. He has also led end-to-end testing efforts, including functional, technical, and performance testing, and has experience in training end-users on procurement processes. His AS400 expertise encompasses programming in RPG II, RPG III, RPG IV (ILE), COBOL 400, CL, and DB2/400, using tools like QUERY, stored procedures, and SQL/400. He has experience in robot scripting for scheduling AS400 and SAP jobs, and has provided production support for over 9 years. Bisetty's retail experience includes functional knowledge of retail architecture, item processing, promotions, price changes, BOL, inventory, and logistics. In healthcare, he has experience with adjudication and 837/835 claims testing. He has demonstrated leadership skills in managing teams, both onshore and offshore, and has experience in business process management, requirements gathering, and project planning. He is a strong communicator and problem-solver, with experience in troubleshooting, debugging, and providing technical specifications to ABAP programmers. His career progression includes roles as SAP Functional Analyst at Mohawk Industries, where he performed feasibility studies, gap analysis, master data conversion, and configuration; Project Lead at Cigna, where he managed multiple applications and oversaw batch processing and issue resolution; Project Lead and Analyst at CareCentrix, where he focused on functional testing and team leadership; and various roles at Pfizer, Delphi, and Mattel-Europe, where he gained experience in AS400 development, application support, and client interaction. He holds a Master's in Computer Application and a Bachelor of Computer Science.
Skills & Expertise
SDLC
IBM iSeries
SQL
RPG
Quality Center
Test Planning
User Acceptance Testing
SOA
Data Migration
Oracle
Software Project Management
Agile Methodologies
DB2
JCL
Java Enterprise Edition
Solution Architecture
Core Java
Requirements Gathering
System Testing
HP Quality Center
Production Support
AS400 system
Research Interests
Computer Science
Computer Application
Troubleshooting
Jira
Retail
SAP Ariba consulting
Celonis analysis
End-to-end testing
Healthcare claims adjudication
Retail architecture
Business process managemen
requirements gathering
Onshore and offshore team management
Debugging
Connect With Me
Experience
SAP Functional Consultant
- Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone, luxury vinyl tile and sheet vinyl. Mohawk brands are among the most recognized in the industry and include American Olean, Bigelow, Daltile, Durkan, Karastan, Kerama, Marazzi, Lees, Marazzi, Mohawk, Pergo, Quick-Step and Unilin. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, China, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States. Being aware of the existing functionality of CAMS (Chadwick & Associates Management Systems) and SAP MM an ERP product using in Mohawk Industries, I will be doing a feasibility study of the new requirements to current application. I will be analyzing and preparing technical design specifications for the new development projects. I will be working with business analysts in gathering business requirements on different modules and obtaining clarifications and approvals during functional analysis, data validations and integration testing. It is required to play an active role by working with Mohawk Industries Subject Matter experts and other integrated application team in planning activities and will be involved in the following activities: Responsibilities • Enabling responses to user inquiries, researching problems, and providing overall assistance for users to perform their jobs. • Support batch and online processes for both on and off shift. • Provide Production Support, so that application programs produce the expected results and function as designed. • Provide emergency support/fixes so that the production cycles may be completed on schedule. • Table changes, monitoring/executing jobs, conducting performance tuning of the application, performing backups, and implementing minor upgrades / patches. • Participation in planning for the testing and conducting testing of disaster recovery exercises in accordance with overall disaster recovery planning and guidelines. • Working with the client to execute the DR/BC plan in the event of an actual disaster and testing of In-Scope Applications as part of a software or hardware update. • Make software changes to In-Scope applications as per the agreed monthly target of Service Request hours. • Defining the gap analysis by utilizing as-is business process and SAP Chemical Best Practices (CBP) to update to-be processes • Defining Master data conversion templates for purchasing master data such as Vendor Master, Purchasing Info Record, and Source list • Defining Master data conversion template for Material master data for usage, values, character length, SAP field configuration objectives etc. • Conducting meeting with legacy data owners to define master data conversion techniques • Conducting meeting with legacy data owners and subject matter expertise to identify master data field values in SAP with legacy field values for different logistics master data objects • Uploading Material Master Data and Vendor Master Data in various SAP client by giving specification to the ABAP team for LSMW upload • Proposing to-be business process procedure based on SAP CBP for Novus International for business process such as Bulk Shipment, Totes Handling, and Inter-company STO etc. by collaborating with SAP sales and distribution (SD) and Finance (FI) team • Configuring Novus Material master and vendor master data so that they support Novus business processes such as Novus Bulk Materials and Inter-company Vendors • Using SAP Solution Manager to update all different configurations from standard SAP to Novus requirements • Preparing blueprint document to implement SAP • Enabling responses to user inquiries, researching problems, and providing overall assistance for users to perform their jobs. • Support batch and online processes for both on and off shift. • Provide Production Support, so that application programs produce the expected results and function as designed. • Provide emergency support/fixes so that the production cycles may be completed on schedule. • Table changes, monitoring/executing jobs, conducting performance tuning of the application, performing backups, and implementing minor upgrades / patches. • Participation in planning for the testing and conducting testing of disaster recovery exercises in accordance with overall disaster recovery planning and guidelines. • Working with the client to execute the DR/BC plan in the event of an actual disaster and testing of In Scope Applications as part of a software or hardware update. • Make software changes to In-Scope applications as per the agreed monthly target of Service Request hours. • Defining the gap analysis by utilizing as-is business process and SAP Chemical Best Practices (CBP) to update to-be processes • Defining Master data conversion templates for purchasing master data such as Vendor Master, Purchasing Info Record, and Source list • Defining Master data conversion template for Material master data for usage, values, character length, SAP field configuration objectives etc. • Conducting meeting with legacy data owners to define master data conversion techniques • Conducting meeting with legacy data owners and subject matter expertise to identify master data field values in SAP with legacy field values for different logistics master data objects • Uploading Material Master Data and Vendor Master Data in various SAP client by giving specification to the ABAP team for LSMW upload • Proposing to-be business process procedure based on SAP CBP for Novus International for business process such as Bulk Shipment, Totes Handling, and Inter-company STO etc. by collaborating with SAP sales and distribution (SD) and Finance (FI) team • Configuring Novus Material master and vendor master data so that they support Novus business processes such as Novus Bulk Materials and Inter-company Vendors • Using SAP Solution Manager to update all different configurations from standard SAP to Novus requirements • Preparing blueprint document to implement SAP so that requirements meet according to the client needs • Assisted in designing EDI IDOCS for 3PL advanced shipping notification (ASN) and logistics goods master data. • Using RICEF (Report, Interface, Conversions, Enhancements and Forms) knowledge to prepare User requirement specification (URS) and convert the URS to Functional specification (FS) • Using SAP Solution Manager to manage all configuration processes for tracing purposes of various transport request • Preparing test cases and test scripts so that client can run unit test and integration test based on their business process needs by using validated templates • Configuring release procedures for purchase order using one release code for multiple approvers and approval process through iPhone and SAP workbench • Training end users / clients on purchasing (direct and indirect procurement) and on master data objects as the project is rolling on globally and simultaneously
Project Lead
- • Handling four applications PMHS, Genasys, EGI, eEligibility. • Interacting with client, to discuss over any functional/technical changes in the specifications • Responsible for Project planning, Project management and implementation at various stages of projects. • Actively involved in developing and managing a team size of 5 + offshore Consultants to successfully deliver the consolidated system. • Responsible for PMHS, Genasys, EGI, eEligibility production and Prefix environments • Taking care of daily batch process, Adhoc requests in batch and take care of any issues in batch • Design and develop of custom applications as needed for AS/400 using CLP, RPG, ILE standards based on business priority. • Identify the issue and create the PSIA/PIRD document to provide the permanent solution. • Responsible for release testing with various interface application and back end systems, which involves end-to end, testing, defect fixing. • Onsite/Offshore communication, Status update/Project status tracking. • Developed and maintained the polices and procedure manuals for Incident management, problem management and change management for the client and the other third-party vendors. • Design phase reviews, robot changes reviews and system changes reviews • Responsible for taking care of all jobs on releases. • Standards for Excellence creation, including cross-functional maintenance • Production Support, Documentation and Configuration control. • Managed applications knowledge acquisition and transition process in an outsourcing model • Documented all the technical specifications. • System integration testing and business support • Played a role of a business analyst during ongoing enhancement & maintenance • Quality Process maintenance. • Performed job scheduling and batch job management • 24/7 Support, on call beeper support provided
Project Manager
Project Lead and Analyst
- Responsibilities ▪ Analyze technical requirement from the functional requirement. ▪ Interacting with client, to discuss over any functional/technical changes in the specifications ▪ Unit/Integration/System testing and assisting in User Acceptance Testing ▪ Responsible for functional testing, User acceptance testing and end-to-end interface testing. ▪ Responsible for actively leading a team of 6 to successfully deliver managed support & services. ▪ Responsible for SLA measuring & reporting, to address any SLA deviations. ▪ Created various new environments for testing and QA purposes ▪ Managed applications knowledge acquisition and transition process in an outsourcing model ▪ Documented all the technical specifications ▪ System integration testing and business support ▪ Played a role of a business analyst during ongoing enhancement & maintenance ▪ Production Support, Documentation and Configuration control. ▪ Quality Process maintenance. ▪ Performed job scheduling and batch job management ▪ Developed new application programs using RPGIV ▪ Worked closely with other team members to form a unified team. Environment RPG/400, RPG IV, CL/400, ILE, DB2/400
Team Lead and Analyst
- ▪ Analyze technical requirement from the functional requirement. ▪ Interacting with client, to discuss over any functional/technical changes in the specifications ▪ Unit/Integration/System testing and assisting in User Acceptance Testing ▪ Documented all the technical specifications ▪ System integration testing and business support ▪ Played a role of a business analyst during ongoing enhancement & maintenance ▪ Providing functional training/presentations to the team members to ensure proper understanding of the business rules and its impact on the existing system by the team members. ▪ Primary resource for handling the change requests (CR) during the support phase. ▪ Designed the testing strategy and involved in black and white box testing. Prepared Detail design documents for different prototypes. ▪ Made test cases for different modules related with Account creation and maintenance. ▪ Created process flow diagrams using MS-Visio.
Education
University of Madras
Andhra University (AU)
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