About
I am a Cloud Support Engineer with experience in deploying and maintaining EC2 servers, monitoring logs, and troubleshooting server issues. I focus on optimizing system architecture and improving data flow processes, which has led to a 90% reduction in manual work through automation. I also have a background in web analytics and database management, and I hold a Master's degree in Information Technology and Management.
Skills & Expertise
Datadog
Github
Jira
Mailgun
MS Excel
MS Visio
Papertrail
WordPress
AWS S3
AWS EC2
AWS Redshift
AWS RDS
AWS CloudWatch
Sequel Pro
Postico
MySQL
Erwin Data Modeler
Google Analytics
Google AdWords
Microsoft Advertising
SQL
PHP
HTML
JSON
Scala
Docker
Linux CLI
Git
Confluence
Research Interests
No research interests added yet.
Connect With Me
Experience
Cloud Support Engineer II
Deployed and maintained EC2 servers, monitored server logs & troubleshot high level server issues Trained junior engineers to ensure minimal ETL process breakdown, optimized system architecture and improved data flow processes Performed raw data cleansing with 100% accuracy using JSON scripts Integrated DC/OS with AWS using Linux CLI and AWS CLI using ssh keys Scheduled cron jobs to automate daily/weekly processes reducing manual work by 90 percent
Cloud Support Engineer I
Managed cloud service logs, deployed docker containers on Elastic Cloud Services and showed deep database knowledge that improved scalability and usability Act in a liaison capacity between client services and development teams, responding to frequent questions and resolving problems Worked with git and git workflow on a day-to-day basis
Junior Support Engineer
Gained deep understanding of cloud technologies such as Amazon Web Services (AWS), Google Cloud (GCS) Took ownership of documentation in Confluence, making it easy for team members to understand system architecture and ETL process Created Mailgun routes for multiple clients and debugged logs where data loads were failing
Digital Analyst Intern
Generated reports to analyze historical data on Google Analytics leading to 32% increased website traffic Extensively tested website for issues and provided analysis on its performance to developers and management, preventing potentially fatal performance glitches
Education
The University of Texas at Dallas, USA
University of Pune, India
Projects
Instagram Clone MySQL Database
Developed use case and ER diagram in MS Visio to communicate complex relationships in easy formats Designed a clone of Instagram database, built complex SQL queries and statements along with defining database triggers Populated database with real world information for 5000+ users with optimal relationships and joins
Certificates & Licenses (4)
Google AdWords
Google Analytics
MySQL
Microsoft Technology Associate
Professional Memberships (1)
British Computer Society, Swindon
Country: United Kingdom
Invited Position (1)
Research Paper Reviewer
Publications (2)
A Comprehensive Review of Cloud Infrastructure Security, Privacy, and Trust in Programmable Payments
The paper highlights the importance of adopting a comprehensive and integrated approach to address the challenges
associated with programmable payments, particularly those built on blockchain technol...
The convergence of hybrid cloud computing and artificial intelligence (AI) is reshaping the landscape of enterprise IT infrastructure in the digital age. This paper presents a comprehensive analysis o...
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