MP

MANJU PATHANIA BISWAS

Technical Head at SSI Ltd, Mumbai
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👤 About

Skills & Expertise

UNIX Windows 9x/NT MS-DOS Oracle9i SQL MS- Access FoxPro Quality Centre Project Portal Test Case Preparation Execution Defect Management Test Data Preparation Script Optimization Test Reporting Test Closure report preparation Test Plan Test Strategy MIS C++ C Visual Basic 6.0 JavaScript VBScript DHTML ASP VbScript JSP Servlets Java Beans JavaScript HTML JDBC Oracle

Research Interests

Leadership Skills Communication Skills Strategic Planning Proactive & Industrious Team Management Detail Oriented Initiative

Connect With Me

💼 Experience

Technical Head

SSI Ltd, Mumbai · Aug 02 - Dec 03
  • Lectures and seminars for corporate employees Trained employees from State Bank of India and Central Bank Of India Troubleshooting of machines and network and Software development Involved in Software installation

Lecturer and Assistant Manager

TCS e-SERVE LTD (formerly Citigroup Global Services Ltd), Mumbai · May 07 - Oct 09
  • Responsible for daily MIS reporting to client and weekly status report preparation/review Attending BAU Calls with client Worked for NA Cards UAT Collections team and handled regression testing for IWS and RPL processes with total team strength of 34 FTEs (Full time employees). Preparing various business presentations for the process which is sent to seniors management for review. Walk through of the process for US Clients. Preparation of UAT plan on a release basis UAT completion report after every release and send it to the client for review Maintaining and updating various trackers for all the verticals under NA Cards UAT Team Instrumental in Defect tracking and Management. Reviewing and execution of Test Cases and Scripts, validation of Test Results. Conducting process training for new recruits and appraisals of the team members

Software Developer

HALO TECHNOLOGIES, Mumbai · May 01 - Jul 02
  • Accountable for Software Analysis, Design, Coding, Testing, Data Base design

Lecturer for BSc.I.T

Chandrabhan Sharma College of Arts, Science and Commerce, Powai · Jun 10 - May 12
  • Worked as a lecturer at Chandrabhan Sharma College of Arts, Science and Commerce, Powai, Mumbai. Conducted lectures for BSc IT Students on DBMS, ERP, Computer Networks, Business Communication, CRM and TSCM etc which are based on the syllabus of Mumbai University. NSS Program coordinator for Chandrabhan Sharma College. Member of Examination Committee in College.

Process Executive

TCS e-SERVE LTD (formerly Citigroup Global Services Ltd), Mumbai · Mar 04 - May 07
  • Developed software for Citigroup processes and automate the processes that are running in e-Serve. This includes the entire system development of the application. Handled activities related to Dialer, which is used for monitoring calls, generating Reports and interaction with US Clients for various processes.

Lecturer

St.Josephs College for Women(Autonomous), Visakhapatnam, Andhra Pradesh · June 2014 - June 2018
  • Working as a Lecturer cum Head of Department- Management Studies at St. Josephs College for Women(A), Visakhapatnam, AP Conduct lectures for BSc (Computer Science), BBA, B. A, B. Com students on IT and management related subjects like Front End Web Technologies, Business Communications, Human Resource Management, Marketing Management, Business Environment, Organisational Behaviour , Event Management etc. Job Placement coordinator for 3 years

Asst.Professor

Padmashri Dr.B.V Raju Instituite of Technology, Narsapur, Medak Dist AP · Sept 2012 - May 2013
  • Worked as an Asst. Professor at Padmasri Dr.B.V.Raju Institute of Technology, Narsapur, AP Conduct lectures for MBA and B.Tech students on management related subjects like Management of Technology, Business Communications and Soft Skills, Management Information System, Management Science. Coordinated in the college Entrepreneurship Development cell. Organized, Coordinated and hosted guest lectures for MBA department. Worked on newsletters for MBA department.

🎓 Education

Welingkar Institute of Management Development and Research

Diploma in Banking · 2010

Sikkim Manipal University

MBA in IT · 2008

IGNOU (Indira Gandhi National Open University)

MCA in · 2005

Indira Gandhi National Open University (IGNOU), Ahmedabad

Advanced Diploma in Computer Applications · 2004

Indira Gandhi National Open University (IGNOU), Ahmedabad

Post Graduate Diploma in Computer Applications · 2003

Swarrnim School Of Computing & IT, SSIU

in Java and Advance Java · 2001

Indira Gandhi National Open University (IGNOU), Ahmedabad

Certificate in Computing · 2001

Mumbai University and College Teachers Association (MUCTA)

Post Graduation in Industrial Analytical Chemistry · 1999

Tata InfoTech

Higher Diploma in Millennium Curriculum in IT · 1999

Smt. CHM College, Mumbai University

Bachelor of Science in · 1997

GITAM Institute of Management, GITAM University, Visakhapatnam

PhD in Entrepreneurship ·

🚀 Projects

Customer & Material Management System
Agency Name: Halo Technologies, Mumbai || Nov 01 - Jul 02
This project was done for an electronic service firm to maintain & manage records of their customers and materials of the firm. This system had features to add, edit or view a customer, employee, invoices and receipts details. Reports based on the user specified criteria were provided by this system. Designed client interface using HTML and validated it using JavaScript, Developed JSP, Servlets and Java Beans to connect to the database using JDBC.
Lien Release
Agency Name: Citigroup Global Services (formerly e-Serve International Ltd.), Mumbai || Mar 04 - Dec 05
Developed a financial application for Lien (its a mortgage S/W), a process in Citigroup, which has four different clients CMI, CTB, CFBN and CFMC. The project includes uploading of data into the SQL database, which comes from the client further these loan are then assigned based on different clients and are worked upon based on different criterions. Also functionality is provided to fetch different types of reports based on multiple criterions.
Chesapeake (Validations/ Epitome)
Agency Name: Citigroup Global Services (formerly e-Serve International Ltd.), Mumbai || Jul 04 - Feb 05
Developed a financial application for Chesapeake (A settlement agency), a process in Citigroup, this s/w includes capturing the loan information of the customer before the customer is eligible for any loan and then further involves many more validations and this information is then directly send to the bank in form of reports which are generated through the s/w. Based on the loan status, drafts are generated which are mailed to the client.
US Consumer site for Citigroup
Agency Name: Citigroup Global Services (formerly e-Serve International Ltd.), Mumbai || Jan 05 - Dec 05
Developed an online intranet based site for Citigroup, which is used in all the location in Mumbai and Chennai. The site includes things like online exams, requests, process enhancements, Employee ID Management etc.
Oasis
Agency Name: Citigroup Global Services (formerly e-Serve International Ltd.), Mumbai || Jun 06 - Mar 07
Developed a financial application for loan review (its a mortgage S/W), a process in Citigroup, which has four different Sub- processes as Validation, ERR, PFS, Registration. The project includes uploading of data into the SQL database, which comes from the client further these loan are then randomly assigned based on different clients and are worked upon based on different criterions. The details of the loan in Validation, ERR and Registration are also generated as a Word Doc which is in the form of a template and faxed further. Also functionality is provided to fetch different types of reports based on multiple criterions for the client.
PPR (Pre Process review)
Agency Name: Citigroup Global Services (formerly e-Serve International Ltd.), Mumbai || Mar 05 - Jan 07
Developed a financial application for loan review (its a mortgage S/W), a process in Citigroup, which has four different Sub- processes as PPR, S&P, HMDA Review, Kofax , The project includes uploading of data into the SQL database, which comes from the client further these loan are then randomly assigned based on different clients and are worked upon based on different criterions. Also functionality is provided to fetch different types of reports based on multiple criterions for the client.

🏆 Awards & Achievements (3)

🏆 Champion of the month
Awarded by: || Year: 2004
Description
🏆 award of appreciation
Awarded by: TCS || Year: 2006
Description
🏆 Certificate of Appreciation
Awarded by: TCS || Year: 2007
Description

📚 Publications (9)

Journal: International Journal of Engineering Science and Computing • May 2016
Journal: International Organisation of Scientific Research (IOSR) • May 2014
Journal: International Journal of Gender & Women's Studies • June 2014
Journal: Journal of International Academic Research For Multidisciplinary • February 2014
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