MM

MAINAK MUKHERJEE

Asst. Manager Operations and network provider at Cigna TTK Health Insurance Ltd
Mutual Connections
Loading...

Send Message

No file chosen
5 Publications
0 Followers
0 Following
0 Questions

👤 About

Skills & Expertise

No skills added yet.

Research Interests

Communication Time Management Training Coordination Branding Promotion Customer Relation GAP Analysis Sales Business Development Marketing Team Management Leadership Strategic Management Organisational Behaviour Business Communication General Management Recruitment Training Placement Counseling Digital Marketing Reflective Practice Therapeutic Communication Patient First Training

Connect With Me

💼 Experience

Asst. Manager Operations and network provider

Cigna TTK Health Insurance Ltd · December 2016 - Present
  • Provider network development; includes all process to create provider network, contracting support, tariff negotiation at best available rates, approving tariff or package, negotiating discounts. Cost control and benchmarking; implementing surgical package rate for provider. Provider servicing and operations; managing empanelment activities, grievance management for provider support, coordination with TPA and claims team, Payment reconciliation. Fraud management; reporting and coordination for investigation of suspected fraud, Periodic audit of network providers. Wellness Activities; organizing wellness and healthcare activities/Services at corporate. Maintaining and publishing dashboard for empanelment Coordination for cashless service of patients Maintaining data and analyzing report.

Asst. Manager

DR. AGARWALS HEALTHCARE LTD · January 2015 - August 2015
  • Dr. Agarwals, is known for eye care provider, providing nearly 60 years of service to the society. Communication for increasing brand through different activities Coordination for driving camp activities successfully. Opening to closure of loop for camp. Taking care of patient at camp and hospitals to create pipeline of loyal patient. Managing and developing new business. Handing corporate relations team and providing them training for achieving sales target. GAP analysis and identifying best possible way to increase the quality of service for better result. Collecting feedback from corporate. BTL and ATL activities Preparing and consolidating Daily Report.

Dy. Manager

INSCOL HEALTHCARE PVT. LTD. · July 2010 - January 2015
  • INSCOL has emerged as a leading healthcare services provider, with wide range of healthcare related services Communication for organizing training sessions at Hospitals, Nursing Home, Institutes. Tie up maintaining relationship with hospitals Channel development (vendor) for promotion. Planning marketing activities to promote companys brand in southern and eastern Region. Maintaining event calendar and its management. Online and offline marketing. Handling promotional material. GAP analysis and identifying best possible ways for promotion. Handing sales team and providing them training for achieving sales target. Sales and business development of International journal. Customer relation, handling customers queries and identifying level of satisfaction. Administrating placement department (end to end recruitment) Manage relationship with existing agencies and building new agency for lead generation of overseas education. Training of new staff and sales team. Coordinating with dispatch department for timely delivery of material. Collection of report; compilation; and reviewing targets. Daily reporting to head office.

Area Development Manager

ORION EDUTECH PVT. LTD. · October 2009 - July 2010
  • Orion, vocational training institute which provides industry oriented and skill based training. Location : North Designation : Area Development Manager Reporting to : Zonal Manager Responsibility includes: Primary sales of brand (Franchisee development) to generate revenue. Planning & Development of new strategies to promote companys brand, i.e. Media Planning, ATL and BLT activities. Managing centers operations for Northern Region, UP, Delhi & NCR, Haryana, Punjab Coordinating with subordinates to achieve sales target. Recruitment and training of BDM, Marketing executive and Counselor. Conducting placement drive.

Faculty cum Administrator

SSOFTTECH INSTITUTE OF MANAGEMENT & TECHNOLOGY · September 2007 - October 2009
  • SSoftect is an institute located at uttarpara, provides MBA, BBA, as well IT related training. Location : Kolkata Designation : Faculty cum Administrator Reporting to : Branch Head Responsibility includes: Heading marking functions Recruitment of faculty and marketing staff Designing and implementation of class for MBA, Conducting class for MBA & BBA on General management, Business Communication, Organisational behaviour, Marketing Management, Strategic Management Preparation of course content. Placement and handling search portal.

🎓 Education

Institute of Business Management & Research (IBMR, IPS Academy)

Master of Business Management in Marketing and finance · 2009

George College-Department of Management Studies

BBA in · 2006

Little Star High School

10+2 in · 2003

Little Star High School

10th in · 2001

Bhagwant Global University

PhD in Management ·

🏅 Certificates & Licenses (7)

Patient first training session
Lee Hecht Harrision · Issued on
Therapeutic communication
· Issued on
Reflective practice
· Issued on
Digital marketing
· Issued on
Psychological Counseling
· Issued on
BEC
Cambridge University · Issued on
AHA-BLS (Basic Life Support)
Health care Provider · Issued on

📚 Publications (5)

Journal: Nurses of India • May 2015
Journal: Shiv Shakti International Journal in Multidisciplinary and Academic Research • June 2015
Journal: The Journal of Army Institute of Management Kolkata (Formerly National Institute of Management Calcutta) • July December 2015
Journal: Aliah University Publication • 2018
Journal: Aliah University Publication • 2017
dd