LT

Leticia Thais

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📚 Publications (1)

An Integrated Framework for Optimizing Case Management Systems through Context-Aware Artificial Intelligence and Dynamic Workflow Reengineering
Journal: ISCSITR-International Journal of Scientific Research in Artificial Intelligence and Machine Learning • January 2024
Case management systems (CMS) are fundamental in industries like healthcare, law, and customer service, yet they often suffer from rigidity, inefficiency, and poor adaptability. This paper presents an...
Case management systems Context-aware computing Workflow reengineering Artificial intelligence Dynamic systems Process optimization
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