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Bhavin Desai

Senior Product Manager for Cross-Cloud Network and Security at Google Cloud
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👤 About

Skills & Expertise

AWS GCP Azure TCP/IP BGP DNS Load Balancing VPNs IPSec SSL VPCs Direct Connect Transit Gateway SDN Network Automation IAM Firewalling DDoS Mitigation Vulnerability Management Compliance FedRAMP DoD Zero Trust Terraform Ansible CloudFormation Jenkins Python Java

Research Interests

Product Management Solutions Architecture Cloud Engineering Strategic Initiatives Scalable Solutions Operational Excellence Cloud Security Networking Compliance Reliability Business Value Customer Success Public Speaking Technical Excellence Customer Needs Product Execution Innovative Solutions Market Trends Customer Feedback Competitive Landscape Product Strategy Product Development Requirements Gathering Prioritization Technical Specifications Customer Understanding Pain Points Use Cases Market Research Competitive Analysis Customer Interviews Go-to-Market Strategy New Product Launches Feature Enhancements Pricing Positioning Messaging Adoption Revenue Growth Cross-Functional Collaboration Product Delivery Technical Feasibility Customer Requirements Product Messaging Product Performance Analytics Product Metrics Success Criteria Customer Usage Patterns Data-Driven Insights Leadership Strategic Planning Product Roadmapping Cross-Functional Collaboration Team Mentoring Communication Technical Writing Public Speaking Customer Presentations Thought Leadership

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💼 Experience

Senior Product Manager for Cross-Cloud Network and Security

Google Cloud · January 2023 - Present
Leading and driving GCP's top priority strategic initiative of Cross-Cloud Network that unlock $XXB opportunities for GCP by building innovative product solutions that unlock multi-cloud solutions for hyperscaler enterprises & strategic customers to enable their business objectives of: Building Distributed Apps Secure Hybrid Workforce Strategy & Roadmap: Defined product vision, strategy , & roadmap for Cloud Data Transfer portfolio. Aligned product plans with business goals and market opportunities through collaboration with senior stakeholders. Continuously assessed market trends, customer needs, and competitive landscape to inform product strategy . Product Planning & Execution: Led end-to-end product development process, from ideation and requirements gathering to prioritization and execution. Partnered with Engineering teams to translate product requirements into technical specifications, ensuring timely and high-quality delivery of product features and enhancements. Customer & Market Understanding: Developed deep understanding of customer needs,pain points, and use cases in the Data Transfer portfolio through market research, competitive analysis, and customer interviews. Leveraged customer feedback and data to inform product decisions and roadmap prioritization. Go-to-Market Strategy: Collaborated with Marketing and Sales teams to develop effective go-to-market strategies for new product launches and feature enhancements, defining pricing, positioning, and messaging for maximized adoption and revenue growth. Cross-Functional Collaboration: Worked closely with Engineering, Design, Sales, Marketing, Capacity , and Support teams to ensure seamless coordination and successful product delivery , collaborating with Engineering on technical feasibility , Sales on customer requirements, and Marketing on product messaging and positioning. Product Performance & Analytics: Defined and tracked key product metrics and success criteria. Analyzed product performance, customer usage patterns, and market trends to identify opportunities for improvements and optimizations, using data-driven insights to inform decisions and iterate on product features.

Senior Solutions Architect for Strategic Accounts

Amazon Web Services (AWS) · May 2018 - Present
Work directly with the AWS Strategic customers like Adobe, Expedia, Netflix, Autodesk, Electronic Arts, Snapchat, Twilio, Uber and Workday to understand their business requirements and provide architectural design solutions. Understanding a broad range of AWS services and different solutions built on top of them using concepts like security , reliability , performance, operational excellence and cost optimization. Working with large scale networks and compute architectures to help remove roadblocks in customer migration projects Provide thought leadership on solutions that benefit customers through the use of AWS Services. This takes the form of contribution to external publications such as blogs, whitepapers and reference architectures, as well as internal training of Solutions Architects, Professional Services Consultants, Technical Account Managers, and AWS Trainers. Hands-on experience in designing automation workflows to complete infrastructure level provisioning of resources and various tasks using AWS automation tools and services. Deep knowledge of cloud and infrastructure networking, security and governance in the cloud. Deep expertise in Amazon Elastic Container Service for Kubernetes (EKS) and ECS. Building workshops, labs and training material for our customers and partners. Act as a voice of customer and drive feature requests and new services development with Product teams and Director . Hiring and mentoring new/existing solutions architects.

Service Engineer

Microsoft Corporation · June, 2013 - August, 2013
Run as a Service Model services to adopt Engineering 5Cs (Continuous planning, Integration, p Develop and deploy SOPs, design, onboarding docs and TSGs for each service. Deliver on SLAs: Provide postmortem and service improvement plan for producing impacting outages. Establish and collect accurate service metrics. Provide and maintain all service documentation. NetFlow traffic monitoring Implementing NetFlow on Nexus 7000 and monitor traffic by using tools like Solarwinds and Plixer Scrutinizer . Ensure traffic accounting, usage based network billing, DoS monitoring capabilities. Documentation for best practices when using NetFlow . Network Infrastructure Hardening Implement ACLs to minimize the risk and direct infrastructure attack. Locking down unused ports in the network, achieving AAA security goal by configuring Deploying Linux SSH Jumpbox in a HA environment, allowing only authorized users to access the Office 365 labs. Configuration change audit for LMS Design standard templates using Cisco LMS to facilitate automatic configuration compliance audit. Documentation of standard configuration template to assist the team in future deployment of compliance audit template.

Product Manager for Cloud Networking Reliability & Compliance

Google Cloud · December 2022 - August 2020
Cloud Networking: Reliability & Availability Driving GCP' s key strategic initiatives, building products to meet needs around Reliability , Sovereignty(data & operational),Business Continuity , RPO/R TO across Cloud Networking portfolio collaborating multiple GCP organizations to align strategic goals and priorities Cloud Security: Compliance/T rusted Cloud/Operational Sovereignty: Leading Sovereign Cloud initiative to unlock $XXB opportunities for GCP in emerging markets Building products/platforms to meet needs around Operational Sovereignty in Europe Leading product execution for compliance of cloud networking products to get FedRAMP High, Department of Defense Level 4,5.

Senior Cloud Support Engineer

Amazon Web Services (AWS) · September 2017 - May 2018
Senior technical point of contact for all the high visibility KCIs and escalated cases, right from GPO, Software Team, Technical Account Managers, Solution Architects to Service Team Director . Preferred Engineer for some of our high-end Enterprise customers. Troubleshooting customer's AWS cloud architectural problems and providing customized design solutions with onsite white-boarding sessions. Perform service specific trend analysis and identification. Collaborate with Product Managers, as a voice of the customer to drive appropriate changes/features to improve customer experience Collaborate with service teams to diagnose internal infrastructure issues using AWS proprietary troubleshooting tools, providing workarounds/solutions forthe customers Drive projects to implement tools which help in reducing operational metrics and improvement in customer experience. Conduct onsite/of fsite training for TAMs, support engineers and customers.

🎓 Education

Rochester Institute of Technology (RIT)

Masters of Science in Networking & System Administration ·

University of Mumbai, Fort Campus

Bachelors in Computer Science ·
Description (between 50 and 1500 characters)

🎤 Conferences & Seminars (3)

Network Diagnostics
Hot By · City , State , Country ·
Proficient in deploying AWS Systems Manager documents for network monitoring. Skilled in using ping, MTR, TCP traceroute, and tracepath for issue identification. Experience setting up CloudW atch metric filters, dashboards, and SNS alerts for proactive network health insights. Link: https://docs.aws.amazon.com/systems-manager-automation-runbooks/latest/usergui de/automation-awssupport-setupipmonitoringfromvpc.html
AWS Transit Gateway Migration tool
Hot By · City , State , Country ·
Expertise in the TGW Migrator Tool,streamlining migrations from transit VPCs to AWS Transit Gateway . Proven ability to attach and route 1000s of VPCs efficiently , with rollback capability for risk mitigation. Link: https://github.com/secureoptions/transit-gateway-migrator
AWS Re:Invent
Hot By · City , State , Country ·
speaker with 2000+ attendees and 19000 online views: AWS Re:Invent 2019 speaker Right architecture for the right reason AWS Chicago Summit 2019 Public speaker - Planning advanced AWS network architecture Coresite colocation network workshop event 2019 Rules of connectivity re-routed San Francisco Loft summit 2020 Scale your networks with Transit Gateway

🏅 Certificates & Licenses (11)

Microsoft Certified Solutions Associate- Windows Server 2012
Microsoft · Issued on
Certified Meraki Network Associate
Meraki · Issued on
Check Point Certified Security Administrator
Check Point · Issued on
AWS Certified SysOps Administrator- Associate
AWS · Issued on
AWS Certified Developer- Associate
AWS · Issued on
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