Back to Top
Visit Website

Journal of Service Theory and Practice (JSTP)

Publisher :

Emerald Publishing Limited

Scopus Profile
Peer reviewed only
Scopus Profile
Open Access
  • Service Management
  • Marketing
  • Operations Management

    • +3

e-ISSN :

2055-6233

Issue Frequency :

Bi-Monthly

Impact Factor :

4.4

p-ISSN :

2055-6225

Est. Year :

1990

Mobile :

4401133231381

DOI :

YES

Country :

United Kingdom

Language :

English

APC :

YES

Impact Factor Assignee :

Google Scholar

Email :

cranaweera@wlu.ca

Journal Descriptions

Journal of Service Theory and Practice aims to publish research in the field of service management that makes a theoretical contribution to the service research literature, as well as positively impacting on industry practices by offering specific recommendations and action plans.Recognising the importance of the service sector across the globe, the Journal of Service Theory and Practice (JSTP) encourages submissions from and/or studying issues from around the world. JSTP gives prominence to research based on real-world data, be it quantitative or qualitative. The journal also encourages the submission of strong conceptual and theoretical papers that make a substantive contribution to the scholarly literature in service management. JSTP publishes double-blind peer reviewed papers and encourages submissions from both academics and practitioners. Topicality The changing social structures and values, as well as new developments in economic, political, and technological fields are creating sea-changes in the philosophy, strategic aims, operational practices, and structures of many organisations. These changes are particularly relevant to the service sector, as public demand for high standards increases, and organisations fight for both market share and public credibility. The journal specifically addresses solutions to these challenges from a global, multi-cultural, and multi-disciplinary perspective. The journal covers a broad range of topics including: Service quality Service innovation Customer satisfaction and loyalty Service marketing Service operations Service HRM Service information systems International service management Internet and digital services Service entrepreneurship Sustainability management in services.


Journal of Service Theory and Practice (JSTP) is :

International, Peer-Reviewed, Open Access, Refereed, Service Management, Marketing, Operations Management, Human Resource Management, Information Systems, Sustainability , Online or Print, Bi-Monthly Journal

UGC Approved, ISSN Approved: P-ISSN - 2055-6225, E-ISSN - 2055-6233, Established in - 1990, Impact Factor - 4.4

Provide Crossref DOI

Indexed in Scopus, WoS

Not indexed in DOAJ, PubMed, UGC CARE

Indexing

Scopus Profile
Scopus
Scopus Profile
WoS
Scopus Profile
Crossref

+3 More

Establish Your Own Journal Without the Expense!

OJSCloud offers a complete, free setup to get you publishing.

Start Your Free Journal!
free profile